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Privacy Policy

Last Updated: 04/22/2026

INTRODUCTION

Welcome to MASSDWELL LLC (“MassDwell,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at https://massdwell.com/ or interact with our modular construction services. By using our Site, you consent to the practices described herein. This policy complies with U.S. privacy laws, including applicable federal regulations and state statutes.

INFORMATION WE COLLECT

We collect information that identifies, relates to, or describes you (“Personal Information”), including:

  • Directly Provided Data:
    • Contact details (name, email, phone number) when you submit forms.
    • Project specifications, property address, budget details, and other inquiry information.
    • Payment information (processed via third-party gateways; we do not store financial data).
  • Automatically Collected Data:
    • Device/IP address, browser type, and operating system.
    • Usage data, such as pages visited and time spent on the Site, through cookies and analytics tools.
    • General location data inferred from IP address.
  • Third-Party Sources:
    • Analytics providers, such as Google Analytics.
    • Advertising and social media platforms, if you interact with our ads, pages, or profiles.

HOW WE USE YOUR INFORMATION

We use your Personal Information for:

  • Responding to inquiries about our services.
  • Coordinating appointments, consultations, and project follow-ups.
  • Processing orders and project contracts.
  • Providing service-related updates connected to a submitted request.
  • Improving Site functionality and user experience.
  • Sending marketing communications only where separate consent has been provided.
  • Complying with legal and regulatory obligations.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies to:

  • Enhance Site navigation and functionality.
  • Analyze traffic patterns (via Google Analytics).
  • Personalize content based on your interactions.
  • You may disable cookies via browser settings, but some Site features may be limited.

DATA SECURITY

We implement industry-standard measures to protect your data:

  • SSL encryption for data transmission.
  • Restricted access to Personal Information.
  • Regular security assessments.
  • Despite these efforts, no online platform is 100% secure; we cannot guarantee absolute security.

YOUR PRIVACY RIGHTS

Depending on your state of residence and applicable law, you may have the right to:

  • Request access to the Personal Information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your Personal Information, subject to legal exceptions.
  • Opt out of marketing communications.
  • Opt out of SMS messages at any time by replying STOP.

To exercise any of these rights, contact us at steve.vettori@massdwell.com

CHANGES TO THIS POLICY

We may update this policy periodically. The “Last Updated” date at the top will reflect revisions. Continued Site use constitutes acceptance of changes.

SMS COMMUNICATIONS

If you choose to opt in to receive SMS messages from MASSDWELL LLC, we may send non-marketing text messages related to your inquiry, including responses to questions, appointment coordination, project follow-ups, and service-related updates.

If you separately opt in to marketing text messages, we may send promotional updates, special offers, discounts, or other marketing communications related to our services.

SMS consent is collected through separate, optional, unchecked checkboxes presented on our website forms before submission. Submitting a form, entering a phone number, or agreeing to this Privacy Policy does not by itself create SMS consent. SMS consent is granted only when a user manually selects an optional SMS consent checkbox. Consent to receive SMS messages is not a condition of purchase.

Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to opt out of SMS messages or reply HELP for assistance. You may also contact us at steve.vettori@massdwell.com for support.

NO SHARING FOR SMS OPT-IN DATA

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to service providers and subcontractors performing support functions, such as customer service, is permitted only as necessary to operate our business. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

CONTACT US

For questions, requests, or concerns about this Privacy Policy:

  • Email: steve.vettori@massdwell.com
  • Phone: (781) 531-8593
  • 109 Highland Ave, Suite 203 – Needham, MA 02494.